Keep Uber for strangers. Bring your regulars home.
We build Australian cafes and takeaways their own ordering app, so your regulars can order direct and you stop paying commission on people who already know where you are.
Built from your public menu. No obligation, and Niv gets back to you within two business days.
Rates and sources. Uber Eats charges 30% when its driver delivers and 8% on pickup (merchants.ubereats.com/au/en/pricing, checked 1 Nov 2026). DoorDash charges 15%, 25% or 30% on delivery depending on the plan, and 15% on pickup (merchants.doordash.com/en-AU/products/marketplace, checked 31 Oct 2026). Your own app pays Stripe's domestic card fee of 1.65% + $0.30 an order (stripe.com/au/pricing, checked 31 Oct 2026). Fees quoted excl. GST; GST added. Uber's $700 activation fee, ads and promotions aren't included, and rates can change.
This is what your regulars would open
Your app carries your name and your menu. Payments go straight into your own Stripe account, every regular who orders lands in a customer list you own, and the coffee card lives in their pocket instead of their wallet.
Larkin Lane is a demo venue we made to show the app. The cafe, the customer and the points are made up, and the screens are real screenshots of the working app.
We built and still run the same setup at Holy Toast, the sandwich shops in Brooklyn, New York and Surfside, Florida that Niv co-owns with his brother. It's our own family business, not a client, and it isn't in Australia.
Back Pocket is Niv Vigder. I build and look after every app myself, and you email me directly at niv@getbackpocket.com.
Flat fee, never a percentage
You pay us the same each month whether you take ten orders or a thousand. There's no commission on orders, and the only cost per order is the normal card fee of about 1.65% + 30c through your own Stripe account. Prices are in AUD and exclude GST.
Founding Five
Five venues only. Closes when the fifth signs.
$199 a month for 12 months, then $349 a month. Pickup + Delivery features are free for the first 6 months.
In return you give us a short video testimonial, let us publish your numbers, and introduce us to two venues you know.
Pickup
3 months minimum, then month to month.
- Order-ahead pickup with time slots and modifiers
- Payments into your own Stripe account
- Kitchen order screen and a pause switch
- Digital coffee card and a customer list with marketing opt-in
- QR stands for the counter and your launch posts
Pickup + Delivery
3 months minimum, then month to month. Each extra site is $149 a month.
- Everything in Pickup
- Delivery by your own drivers, or Uber Direct or DoorDash Drive at their per-drop fee
- SMS to the regulars who opted in
Want it in the App Store and Google Play as well? That's $990 one-off, published under your own developer accounts. Most venues start with the web app, which installs to the home screen.
The Covered-or-Free guarantee
By day 90, if the commission you avoided on orders through your app is less than the monthly fees you've paid us, we refund every monthly fee in full and keep supporting the app free until it is covered. The app stays yours either way.
It applies when the QR stand is on your counter and the app link is live in your Instagram bio and Google Business Profile within 7 days of launch. The setup fee is excluded. This guarantee is in addition to your rights under the Australian Consumer Law.
Get a free mock-up of your app
Tell us the venue and we'll build a clickable preview from your public menu, so you can see your own app on your phone before you spend anything. There's no obligation, and we'll get back to you within two business days.
What happens next: we build the preview from your public menu and email or text you the link. If you like it, we talk it through. If not, that's the end of it.